Hanson Consultant Solutions

Our Approach

We believe in a collaborative approach to consulting, where we work closely with our clients to understand their needs and develop solutions together.

We can work with you and your team on specific projects or take a larger investment in the organization serving as your Fractional COO.

Example of Operational Projects

New Manager / Team Leader-Training/mentoring for potential new leaders. Provide a manager facing playbook and Excel workbook (tools they can actually use)
Process Rescue Engagement- A 4-week, fixed-price consulting engagement designed for organizations with one specific process that is broken, failing, or significantly underperforming.
Quarterly Ops Review-Creates structure, discipline, and outside perspective to ensure potential problems are caught early — each quarter actually builds on the last.
SWOT Analysis- Evaluate organization’s strengths, weaknesses, opportunities and threats, to guide decision-making and strategy development.
SOP Build-Out-Develop and document standard operating procedures
KPIs-Evaluate and/or develop measurement and success of Operational Key Performance Indicators
EOS-Aligned Operating System —Train and implement the full EOS framework: Weekly Scorecard, Rocks Tracker, Level 10 Meeting Agenda, Issues List (IDS), and To-Do List.

Fractional COO

A Fractional COO is a part-time Chief Operating Officer who provides senior operational leadership and strategic guidance without the cost or commitment of a full-time executive.

As a Fractional COO, we sit inside your leadership team, make decisions (not just recommendations) and own the operational outcomes. With years of experience as a COO, we possess extensive knowledge in business development and strategic planning. Are adept at analyzing data and performance metrics to identify critical operational failures and implement solutions that result in increased utilization, revenue growth and client satisfaction.

As a Fractional COO we work with companies when the founder is spending too

much time in the weeds and not enough on strategy or

when they've hit the point where the ops side is starting to slow company growth down.

A little about the Founder...

Gaylene Hanson is a demonstrated Operations Executive with extensive knowledge in business development and strategic planning. Adept at analyzing data and performance metrics to identify critical operational failures and implement solutions that ultimately result in increased utilization, revenue growth and client satisfaction. With 20 plus years of leadership experience working on behalf of self-insured employer groups, independent TPAs, brokers, and providers, extensive background in employer-sponsored health coverage with a focus in operations, vendor relations, account management, plan building and implementation. Exceptional track record at leading, recruiting, developing, and implementing successful teams. Excels at driving a "customer first" culture and adept in building successful relations with vendors, clients and personnel to meet organizational goals.

Get in Touch

Quality First

We deliver exceptional results in everything we do, ensuring your satisfaction at every step.

Expert Care

Our experienced team brings skill and passion to every project, no matter the size.

Real Results

Proven outcomes that speak for themselves and make a meaningful difference for your business.

Hello

Welcome